GymFit Map
Back to GymFit MapCONTACT & SUPPORT

How can we help?

Have a question, found a problem or need help with your account? Send a message to Ankur Soni, or email ankursoni2974@gmail.com.

HERE TO HELP

Send a message

Messages go to Ankur Soni. We’ll reply to the email address you provide.

Include an error reference if you have one. Please leave out sign-in codes, passwords and private workout notes.

We use your message to respond to your request. Read our Privacy Policy.

ankursoni2974@gmail.com
01

Still signed in somewhere?

Use that verified session to change your mobile number in Settings. Verify the new number and keep the same member ID. A recent sign-in may be required, so update your number before losing access to the old one.

02

Lost all sessions and your original number?

Contact support and explain what happened. We will need to verify account ownership before making changes, and recovery may not be possible without sufficient proof. A name, phone number or knowledge of past workouts is not enough on its own. Creating a new account will not automatically merge your records.

03

Reporting a problem

Tell us what you were trying to do, what happened and approximately when it happened. Include the short error reference if the app displayed one. Please leave out sign-in codes, passwords, access tokens and private workout notes.

04

Privacy and account requests

For questions about your information, exports, deletion or these policies, contact Ankur Soni at ankursoni2974@gmail.com. We may ask you to verify ownership before acting on requests about an account.

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